Original Link Here
This is really a nice link to troubleshoot Exchange ActiveSync issues, just make sure that you have IIS logging enabled..
This is really a nice link to troubleshoot Exchange ActiveSync issues, just make sure that you have IIS logging enabled..
IIS 7
- In IIS Manager, expand the server name i.e. ExchangeServer (Contoso\Administrator)
- In the Features View, double click Logging in the IIS section.
IIS 6
- In IIS Manager, right click the web site name (for most it should be Default Web Site) and chooseProperties
- Click on the Web Site tab.
You can use a number of queries as per your requirement and can take it in a nice HTML format as well..
There is yet another site that talks about common error codes in Exchange Active Sync along with there resolution
I’ve been troubleshooting Exchange ActiveSync issues on WP7 for a while and thought I would collate all error codes from my personal notes.
You won’t see any official Microsoft documentation supporting these steps, so use it at your own risk.
| Error | Solution |
| 0×85010014 | Another website other than the “Default website” with host header value same as OWA url |
| Improper authentication and settings on virtual directories | |
| Allow inheritable permissions were unchecked on user’s properties. | |
| 0x80072F0D | Invalid certificate on the server |
| Root certificate missing on the device | |
| 0×85010013 | Re-install CAS role along with the latest Service Pack and update rollups |
| Set AllowNonProvisionableDevices $true | |
| 0×85030027 | Allow inheritable permissions were unchecked on user’s properties. |
| Microsoft Server ActiveSync directory corruption. Recreated it | |
| 0x80072f0d | Removed HTTP redirect from the Microsoft-Server-ActiveSync virtual directory from all the exchange boxes |
| Certificate missing external URL | |
| 0x80072F17 | Allow inheritable permissions were unchecked on user’s properties. |
| Invalid certificate on the server | |
| Root certificate missing on the device | |
| 0x80072f05 | Root certificate missing on the device |
| Invalid certificate on the server | |
| 0x80072EE2 | Port 80 Blocked from CAS to MBX server |
| Certificate missing external URL | |
| 0x86000c0a | Allow inheritable permissions were unchecked on user’s properties. |
| 0×85010017 | Allow inheritable permissions were unchecked on user’s properties. |
| 0X85010019 | Issue with invalid certificate |
| 0×80070057 | Recreate Autodiscover virtual directory |
