Wednesday, 20 April 2011

Exchange ActiveSync Error Code 80072FA8

Recently I stumbled upon an issue wherein ONLY Windows Mobile 7 devices were not able to sync with Exchange 2003, when we tried to sync a Windows Mobile 6.5 device it worked like a grace

When trying to sync a WM 7 device with Exchange ActiveSync we were getting error 80072FA8

Obviously it was nothing from the server end that we needed to check since all other Mobile Devices were syncing fine

We checked with APN settings on WM 7 devices and corrected it

Steps: -

1. Start (menu) Button;
2. Choose Settings from the program list;
3. Make sure the system settings are selected in the panorama (and not the application settings);
4. Scroll down to cellular
5. Click on the edit apn button to hard reset your Windows Phone 7 device;
6. Enter the APN settings:  APN, username, password
7. Confirm by clicking on the left check-icon in the slide-up menu.

A nice screenshot can be found @  
http://www.mobilityminded.com/10663/how-to-change-data-connection-settings-like-apn-in-windows-phone-7

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